Privacy Policy

Your privacy matters. This policy explains what data Cliently collects, how we use it, who we share it with, and your rights.

Data we collect

Account data: name, email, phone, organization, role, billing address.
Usage data: pages viewed, features used, session duration, device and viewport info (for responsive tuning).
Lead + contact data: information you upload about your contacts, plus data from connected ad platforms and CRMs you authorize.
Ad platform data: campaign spend, conversions, audience definitions — pulled from Meta, Google, TikTok, X, and LinkedIn only when you connect those accounts.
Payment data: handled by Stripe; we never store raw card numbers.

How we use it

Your data powers the features you're paying for — ad optimization, lead scoring, CRM, automations, attribution, and reporting. We also use aggregated, anonymized usage data to improve the product.

Who we share with

Ad platforms: when you enable Conversion API, hashed email/phone only (SHA-256).
Subprocessors: Supabase (database), Stripe (billing), Resend (email), Twilio (SMS), Apple (MapKit maps).
Never: sold, rented, or shared with advertisers unrelated to your own campaigns.

Your rights

GDPR + CCPA: you can request export, correction, or deletion of all data tied to your account at any time by emailing privacy@cliently.app. We'll respond within 30 days.

Retention

We retain data while your account is active. On cancellation, we keep a minimal record for 90 days (for dispute resolution) then permanently delete it.

Contact

Email privacy@cliently.app with any privacy questions.